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T-Shirts & Hoodies – Machine wash on a low, gentle cycle. Wash similar colours together. Avoid tumble drying for best results.
Outerwear – Machine wash low and gentle.
Caps – Machine washable, but we recommend hand washing to maintain shape and quality.
We dispatch orders the same day when placed before 12 pm, using a 2-day shipping service. Depending on your location, your order will be sent via Evri, Parcelforce, or Royal Mail. Tracking details will be emailed to you within a few hours of purchase so you can follow your delivery every step of the way. Our team is here to help with any questions along the way - customerservices@ugglyandco.com
For any size changes, customers will be responsible for purchasing the return label unless the item received is damaged or defective. In such cases, Uggly&Co will cover the return shipping costs. Our policy allows for returns and exchanges within 30 days of the purchase date. We strive to ensure a seamless shopping experience and encourage customers to reach out to our dedicated customer service team for any assistance or inquiries regarding our shipping and exchange policies. If the size or style isn’t quite right, returns or exchanges are no problem—as long as the item is in new, unused condition. customerservices@ugglyandco.com
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